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QUESTIONS & ANSWERS

  • What is the difference between quartz and granite?
    Quartz and granite are popular choices for countertops, each with its unique characteristics. Granite, a natural stone composed of quartz, feldspar, and mica, offers a distinct and one-of-a-kind look with variations in color and pattern. While it is durable and can withstand scratches, granite countertops require periodic sealing to prevent stains due to its porous nature. On the other hand, quartz countertops, engineered from natural quartz crystals and resins, provide a wide range of consistent patterns and colors. They are highly durable, non-porous, and resistant to stains and scratches, making them easy to maintain without the need for sealing. The decision between quartz and granite comes down to personal preferences and practical considerations. Granite appeals to those seeking a unique and natural aesthetic, while quartz provides more design options and easy maintenance. Granite tends to be less expensive, but quartz offers superior durability and is considered more environmentally friendly due to its use of recycled materials. Both materials can elevate the beauty and functionality of your space, allowing you to choose the ideal countertop that best suits your style, budget, and lifestyle.
  • Does quartz or granite stain?
    Granite countertops have a natural tendency to be porous, allowing liquids to seep into the tiny spaces between mineral grains, which can result in staining. High acidity liquids like fruit juices, wine, and vinegar are particularly prone to causing stains. To protect against staining, regular sealing is essential to create a barrier that prevents liquids from penetrating the surface. Promptly cleaning up spills is also crucial to avoid permanent discoloration. Quartz countertops are engineered to be non-porous by incorporating resins during the manufacturing process. This unique characteristic makes quartz highly resistant to staining, as spills and liquids are less likely to penetrate the surface. With their non-porous nature, quartz countertops offer easier maintenance and a reduced risk of permanent stains, making them an attractive option for those seeking a low-maintenance and stain-resistant countertop solution.
  • Can granite countertops be polished?
    es, granite countertops can be polished to achieve a glossy, smooth, and reflective surface. Polishing is a common practice in the maintenance and restoration of granite countertops, as it enhances the stone's natural beauty and color while providing a protective layer against stains and scratches. The polishing process involves using progressively finer abrasives to grind and buff the surface until it achieves the desired level of shine. Regular polishing can help rejuvenate the appearance of granite countertops, keeping them looking vibrant and elegant for years to come.
  • Does my granite countertop need to be polished?
    Whether or not your granite countertop needs to be polished depends on its current condition and your personal preferences. Granite countertops do not necessarily require regular polishing, especially if they have a honed or matte finish, as these finishes don't have the same glossy appearance as polished ones. However, if you have a polished granite countertop that has become dull, scratched, or lost its shine over time, polishing can be a beneficial maintenance step to restore its luster and beauty. Regular cleaning and proper maintenance can help maintain the natural beauty of granite countertops. If your countertop is well-maintained and you are satisfied with its appearance, there may be no immediate need for polishing. However, if you want to revitalize the glossy finish or address any imperfections, a professional polishing service can be considered. Ultimately, the decision to polish your granite countertop depends on your aesthetic preferences and the condition of the surface.
  • How do I seal my granite countertop?
    To properly seal your granite countertop, begin by cleaning the surface thoroughly with a granite cleaner or mild dish soap, ensuring it is completely dry before proceeding. Perform a water test by placing a few drops of water on the countertop. If the water beads up, the countertop is likely sealed; if it darkens the area, it needs resealing. When ready to seal, use a high-quality, penetrating granite sealer, following the manufacturer's instructions. Apply the sealer evenly in a circular motion, allowing it to penetrate the granite for the recommended time. Afterward, wipe off any excess sealer with a clean, dry microfiber cloth and let the countertop dry completely before testing the seal once more. Depending on the type of sealer and the porosity of the stone, resealing may be needed every 12 to 18 months.
  • Do you offer to seal granite countertops?
    At installation, we take great care to seal all granite countertops that require it. The majority of our countertops won't need resealing for many years after that initial application.
  • What is a digital template?
    A digital template refers to a digital representation or blueprint of the exact measurements, dimensions, and shape of the custom countertops. Instead of using traditional physical templates made of wood or cardboard, digital templates are created utilizing a Leica 3d Disto laser, you can be assured a precise fit that maximizes your available space and enhances the overall functionality of the area. We visit the site where the countertop will be installed and capture precise measurements of the space. The collected data is then converted into a digital format, creating an accurate representation of the countertop's dimensions and contours. This digital template serves as a guide for the building process, ensuring that the custom countertop fits perfectly into the designated space and meets the client's specific requirements. Using digital templates offers several advantages, including increased accuracy, time efficiency, and the ability to create intricate and complex countertop designs with greater precision. It also helps minimize errors and reduce material waste during the building process, leading to a more streamlined and cost-effective countertop production.
  • What will happen when we come to do the template?
    We will visit your home or project site to gather detailed measurements and create a digital template of the countertop area. Utilizing precise laser templating technology, you can be assured a precise fit that maximizes your available space and enhances the overall functionality of the area. After the measurements are taken, we will create a digital blueprint of the countertop design, which serves as a foundation for the build process. This meticulous digital template ensures that your final countertop perfectly fits. Once the template is reviewed and approved, your project seamlessly moves into the production queue. Our skilled team diligently crafts your custom countertops, ensuring precision and attention to detail at every step. Rest assured, your project is in expert hands as we work to bring your vision to life with unmatched craftsmanship and dedication.
  • How long does a normal template take from start to finish?
    We're striving to hit the 2-week mark, but to ensure the finest quality, our estimated timeline is currently 3-4 weeks.
  • How often do you need to seal your granite countertop?
    The frequency of sealing your granite countertop depends on its porosity and the type of sealer used. The majority of our countertops won't need resealing for many years after that initial application.
  • What type of finishes do countertops come in?
    Polished, honed, and leathered—these are the three most commonly used terms in countertop finishes. Each offers its unique allure and appeal, allowing you to choose the perfect finish to complement your space and express your individual style.
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